Built to replace premise-based small to medium sized business (SMB) and branch office voice equipment, silhouette is a carrier-grade, hosted software solution.  Specifically designed for service providers to address the small and multi-site business market, silhouette’s familiar features and functionality make it simple to sell, simple to deploy and simple to manage. 

• Simple to Sell --- Familiar features with single button access – coupled with powerful productivity enhancements mean shorter sales cycles and lower churn
• Simple to Deploy --- Zero touch deployments with no pre-configuration of phones – reduces costs
• Simple to Manage --- Powerful customer self support equals industry-leading low support costs

silhouette takes full advantage of the investment already made by service providers in their metro access networks, to deliver superior voice services via any broadband connection, whether xDSL or T1 or fiber. The silhouette solution is a hosted multi-tenant application designed to ‘drop into existing TDM networks or to integrate fully into NGN softswitch networks. It includes enhanced network services such as auto-attendant, extension dialing, directory services, centralized management and messaging.

How does it work?

Hosted in the service provider’s central office or data-centre and delivered to the small business via broadband access, silhouette allows end users to access the web interface to set up their own individual features -- dramatically reducing OPEX for service providers.

This unique solution delivers on the promise of simplicity and ease of use – the two primary requirements for small business to quickly adopt this solution. The architecture is open and extendible, thereby enabling the service provider the ability to deliver a steady stream of enhanced features and services.

For more information

Please contact us for additional information on silhouette’s full list features and benefits by calling 613.280.2000.